CONTACT LENS SALES POLICY
All contact lenses on sale in our shop shall comply with provisions and essential safety requirements imposed on the manufacturer in accordance with Directive 93/42/EEC on medical devices.
Carefully read all warnings and instructions for use. Verify the absence of contraindications to the specialist.
Mondottica is not an agent, or a rep, or a dealer, or a distributor, or licensee of brands and products shown and / or published on site that are realized and distributed by their respective owners / producers.
All products on sale in our office and in the virtual comply with the regulations.
Recall that Mondottica caters to a customer that already makes use of contact lenses and not of industrially produced recipe DIR 93 \ 42 \ EEC, in particular art. 1 paragraph 2 letter. F). and performed tests with your tolerability specialist.
GENERAL CONDITIONS OF SALE OF SUNGLASSES AND FRAMES
Our trade policy
Mondottica offers products for sale on mondottica.it, the products of the optical industry and its e-commerce activities electronic exclusively to end-users who are "consumers".
When we speak of "Consumer" shall mean any person who is acting for purposes which mondottica.it related to his trade, business or professional activity.
If you are not a "consumer", we invite you to refrain from entering into business transactions on mondottica.it.
In view of its commercial policy, Mondottica reserves the right not to process orders from parties other than the "consumer" and any orders that do not comply with its policy commercial.
These “Conditions of Sale” exclusively regulate the offer, transmission and acceptance of purchase orders relating to products of mondottica.it between users of mondottica.it.
The “General Conditions of Sale” do not regulate the supply of services or the sale of products by subject other mondottica.it that are on mondottica.it through links, banners or other hypertext links. The recommend that, before placing orders and purchasing products and services from entities other than mondottica.it to verify the conditions of sale, because mondottica.it is not responsible for the provision of services by third parties other than by mondottica.it or the conclusion of e-commerce transactions between users and subjects mondottica.it third parties.
Guarantees and indication of prices of products
On mondottica.it are offered for sale only to comply with standards. These products purchased directly from Mondottica carefully selected from manufacturers and retailers.
Mondottica.it does not sell used, irregular or non-compliant with the regulations.
The main characteristics of products are available on mondottica.it within each product page. The images and colors of the products offered for sale on mondottica.it may not exactly correspond to the real effect of the features of the browser and / or monitor used.
The prices of products may be subject to change. Make sure the final price of sale before sending the relevant order form.
Mondottica.it, in case of exercise of his right of withdrawal, has the right not to accept some products that have been changed in their essential characteristics, qualitative and / or that have been damaged.
Payment method
Upon purchase, the customer can choose to pay by credit card, PayPal account, or bank transfer to mark the payment with credit card and PayPal account, the customer will be redirected to the PayPal site to make the pay with any accepted credit card or through your PayPal account. PayPal, an eBay company leader in payments on the Internet, directly manages the data entered on its website to make the payment. Mondottica does not collect any data on the credit card used, or in connection with the access codes to the form of payment "PayPal". This information is collected directly from PayPal.
In case of payment by bank transfer, the customer must make the payment within 2 working days from the order, following the instructions available on the website and in the automatic e-mail with which it is notified of the receipt of the order. The purchased goods will be sent to customer only after the actual receipt of the bank in the bank account of Mondottica. The IBAN number at which make the transfer is IT23E0310441340000000821767 (to be entered without spaces), made payable to Mondottica The purpose of the bank shall indicate the order number, press in the aforementioned e-mail to receive order.
DELIVERY
The average delivery times vary from 3 to 8 working days beyond the date of shipment. The holidays are not counted as delivery times.
SHIPPING COSTS
For the shipment of the order there are various ways, all listed in the order. For standard shipping in Italy prompted a contribution equal to 7 € (VAT included). Other types of shipping costs are visible and selectable in phase purchase, and before confirmation of payment. In some cases and for some products you may have free shipping. In this case, you will notify about this possibility directly on site and in the order summary before purchasing.
SHIPPING ABROAD
We ship in the following countries: AUSTRIA, BELGIUM, CZECH REPUBLIC, ESTONIA, FRANCE, GERMANY, GREAT BRITAIN, GREECE, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVENIA, SLOVAKIA,SPAIN, HUNGARY.
We can’t ship to the following cities: Monthe Athos (Greece), Heligoland and Busingen (Germany), Guadeloupe, Guiana, Martinique and Réunion (France), Ceuta, Melilla and the Canary Islands (Spain), Gibraltar (UK), Netherlands Antilles.
Costs: EU COUNTRIES € 25,00 (Austria, Belgium, Germany, Holland, France, Spain, Portugal, Luxembourg, Bulgaria, Croatia, Denmark, Sweden, Greece, Poland, Hungary, Northern Ireland, Czech Republic, Slovak Republic, Slovenia, Romania, Latvia, Estonia, Lithuania ) EU COUNTRIES € 45,00 (Finland, Ireland, Cyprus, Malta) NON-EU COUNTRIES (shipping costs + customs fees): Switzerland and United Kingdom € 65,00 Norway € 80,00 Turkey € 120,00
Right of withdrawal
The Consumer has a period of fourteen (14) days, under penalty of forfeiture, starting from the day on which the Consumer or a third party, other than the courier in charge of delivering the product to the Consumer, but designated by the Consumer for collection, acquires physical possession of the product to withdraw from the contract without having to provide any reason, pursuant to att. 52 and following of Legislative Decree 206/2005.
To exercise this right, the customer must send to mondottica.it a communication to that effect within 10 working days from the date of receipt of the goods. This communication must be sent by registered letter with acknowledgment of receipt. Once we have received the aforementioned notice of withdrawal, mondottica.it will quickly communicate to the customer the instructions on how to return the goods which must take place within the next 24 hours.
The right of withdrawal is however subject to the following conditions:
- The law applies to the product purchased in its entirety: it is not possible to exercise withdrawal only on part of the product purchased;
- The purchased good must be intact and returned in the original packaging, complete in all its parts;
- to limit damage to the original packaging, we recommend placing it in a second box;
- the affixing of labels or adhesive tapes directly on the original product packaging should be avoided in all cases;
- the shipping costs for returning the goods are charged to the customer.
The shipment, until the certificate of receipt in our warehouse, is under the complete responsibility of the customer.
In the event of damage to the goods during transport, Mondottica will notify the customer of the incident (within the fifth day of receipt of the goods in its warehouses), to allow him to promptly file a complaint against the courier and obtain a refund of the value of the goods. (if insured). In this case, the product will be available to the customer for its return, canceling the request for withdrawal.
Mondottica is not responsible in any way for damage or theft / loss of goods returned by insured or uninsured shipments.
The right of withdrawal is totally lost, due to lack of the essential integrity of the goods (packaging and / or its contents), in cases where Mondottica ascertains:
- the lack of the external packaging and / or the original internal packaging;
- the absence of integral elements of the product (e.g. information note for sunglasses, certificate of authenticity where applicable, glasses case, ...);
- or damage to the product for reasons other than its transport.
In the event of forfeiture of the right of withdrawal, Mondottica will return the purchased good to the sender, charging the shipping costs to the sender.
The withdrawal cannot be exercised neither for contact lenses nor for liquids, as these products are, by their nature, subject to rapid alteration and deterioration.
Any type of withdrawal must be authorized by Mondottica with a special authorization number that will be communicated to the customer (who must diligently affix it outside the package at his own expense) for the purpose of quality control.
N.B .: any package delivered to our offices without our authorization will be refused without any reason.
Sending the order confirms acceptance of the above clauses.
Provision and processing of personal data
The Customer's personal data are collected with the aim of being able to execute the purchase contract and the shipment of the orders received. These data are processed electronically in compliance with the laws in force and may be exhibited only at the request of the judicial authority or other authorities authorized by law. Personal data will be communicated to subjects delegated to carry out the activities necessary for the execution of the stipulated contract and disseminated exclusively for this purpose. The Customer expressly undertakes to provide Mondottica with a copy of the identity documents deemed necessary for the purpose of any checks. Failure to comply with the aforementioned request authorizes Mondottica to immediately terminate the contract for non-fulfillment. The treatment takes place, also with the aid of electronic means, in compliance with the procedures that art. 11 of Legislative Decree 30 June 2003, n. 196 guarantees the user and, in general, protecting his rights, fundamental freedoms and dignity, with particular reference to confidentiality and personal identity. The processing will take place for a period of time not exceeding that strictly necessary for the fulfillment of the aforementioned purposes. Obtaining the cancellation of personal data is subject to the sending of a written communication sent to Mondottica. The owner and manager of the collection and processing of personal data is Mondottica, Viale Venezia Giulia, 76 - 76123 Andria.
APPLICABLE LAW AND JURISDICTION
The contract between the customer and Mondottica is governed by Italian law. Any dispute between the parties relating to this contract will be the competent court of Trani.
All goods purchased on our website as well as the declarations of conformity of the goods and the guarantees are shipped with regular receipt and, if required, with the relevant tax code for any TAX DEDUCTION (TICKET TALKING). Fiscal documents issued by us is attached to the goods being shipped for the proper transportation by courier.